Ombuds Practice

Hallmarks of Ombuds Practice

The Ombuds services for graduate students at UNM adheres to the principles and standards of practice established by the International Ombudsman Association.  The Ombudsperson for graduate students serves as a confidential, neutral, informal, and independent resource for graduate students.  

Confidentiality:  The conversations with the ombudsperson remain private.  The ombudsperson will contact the other parties involved only with your permission.  The only exceptions to confidentiality are disclosures of imminent harm to self, others. or property.

Impartial:  The ombudsperson has no personal stake in any dispute and does not take sides.  He or she promotes fair process.

Informal:  The use of this service is voluntary.  The focus is on resolving conflicts through alternative methods.  The ombudsperson does not testify in any hearing and the office has no authority to enforce any decisions.

Independent:  The ombudsperson maintains autonomy regarding his or her responsibilities.